Professional Negligence Solicitors Based in London & Brighton

Negligence in Construction

23rd March 2017 by Healys

All those who work within the construction industry owe the client a duty of care. This duty stems from the construction professional’s area of expertise, whether as an architect, surveyor, engineer or builder, and the job he or she has been contracted to perform – where there has been a breach of duty and loss or injury have occurred it may be necessary for the client to make a professional negligence claims against construction contractors professionals.

After much research we found Robert Johnson to act for us in respect of dispute resolution with a member of our LLP. Robert and his team were professional, responsive and were able to grasp the situation extremely quickly whilst maintaining a personal touch. Robert was always available to answer questions, even when on holiday!! Our dispute was resolved quickly without the need to attend court. We would recommend the services of Robert Johnson and Healys who require the services of a solicitor and would in need use them again in the future. Thank you for all you hard work, understanding and commitment to our case.

Cooci Associates LLP

Issues of liability become less clear, however, where the negligence has been committed not by the main contractor but by a subcontractor working under its employ.

Healys are experts in dealing with Claims Against Construction Contractors, Contact us today if you feel you have been let down by your contractor or subcontractor. We offer free initial advice on your claim and if you do wish to proceed we offer a “No Win No Fee” service in a form of a Conditional Fee Agreement.

A short history of the Honeywill rule

For a long time, following the 1934 ruling of Honeywill and Stein Limited v Larkin Brothers (London’s Commercial Photographers), it was held that the main contractor could be held liable for the negligence of a subcontractor, providing the subcontractor had been employed to carry out hazardous work.

However, in 2008 the Court of Appeal in London heard the case of Biffa Waste Services Ltd and Another v Maschinenfabrik Ernst Hese GmbH and Another and ruled that the “Honeywill rule” should be narrowed to apply in only certain exceptional cases.

The case related to a fire which had occurred as a result of the negligence of welders subcontracted to install a ball mill at a waste disposal depot.

The list of contractors and subcontractors involved in the incident reads is convoluted: the first defendant was contracted to design and build a waste disposal plant, they then engaged a second defendant to design a ball mill, who in turn subcontracted the installation to a third party (a welder) whose negligence caused the fire.

Sherborne Land is a small but fast growing commercial property developer and investor. Since 2005 Healys have provided all elements of the broad range of commercial legal advice that we, and our group companies, have needed. In 2007 I had to seek the advice of Robert Johnson in the commercial litigation department. I am extremely glad that I did – in January 2010 I was awarded substantial damages for a wrong that I had suffered. Although the whole process is obviously a fraught one which is not to be undertaken lightly, Robert helped me through with confidence, calmness and assuredness. His knowledge of both the law and the due process were excellent whilst maintaining an awareness of my commercial needs. It is undoubtedly true to say that during the time that the litigation lasted, I viewed Robert as a partner as well as an advisor, in no small part because he and Healys shared the commercial risk by undertaking the matter on a “no win, no fee basis”. Without his marvellous support I would not have had the courage to take action and would not be in the happy state that I find myself in today.

Sherborne Land Limited

In clearing the original contractor of any liability, the Court of Appeal was critical of the Honeywill ruling and stated that its principle should be narrowed to apply “only to activities that are exceptionally dangerous whatever precautions are taken” – in the case of the welder it was clear that the welding had been carried out in the vicinity of “unwetted combustible material”.

Legal advice and Litigation with Healys’ Solicitors in London and Brighton

If you have suffered financial loss or personal injury as a result of the negligence of a construction contractor or subcontractor, our professional negligence solicitors can help you proceed with Claims Against Construction Contractors professionals you believe to be liable.

We provide quick, clear and in-depth advice, and, with transparency on costs, can help you make the right decision as to your best course of action.

23rd March 2017 Healys -

Negligence Surveyors and Valuers

23rd March 2017 by Healys

Buying a property or investing in a business premises is a major commitment and often requires the services of professionals to help you ensure you are making the wisest investment possible. If that advice falls short of a reasonable level of competence and you suffer financial loss as a result you may be able to make a claim for damages. At Healys we are experts in dealing with Professional Negligence Claims Against Surveyors and Valuers, we offer free initial advice regarding your claim and if you do wish to proceed we offer a “No Win No Fee” service in the form of a Conditional Fee Agreement.

Approached Healys after having struggled with a difficult litigation situation for some time. Robert grasped all of the issues in no time and set to work, applying his sharp mind and deep knowledge of legal issues, enhancing my own case and importantly providing peace of mind. Having dealt with a number of legal professionals on this case, I found Robert to be head and shoulders above the rest and would not hesitate in recommending him.

Anon

Making a successful negligence claim against a valuer or surveyor can be a complex process and will require the advice of a suitably qualified and experienced professional negligence solicitor.

Professional Negligence Claims Against Surveyors and Valuers, Proving Negligence

There are a number of aspects which will be necessary to prove in any negligence claim against a valuer or surveyor, but, assuming the professional giving the valuation owed the client a duty of care, most cases will be decided on one or more of the following factors:

Did the valuation reasonably take into account changing market conditions?
Did it note apparent defects in the property?
Did the valuation take into account factors that would be noticed by a competent professional?

We engaged Robert in relation to our professional negligence/breach of contract claim against a renowned bank and valuer. Robert is a very experienced commercial litigator and is handling our claim in a very professional and efficient manner. He always provides us with concise and timely advice at every stage which has allowed us to make informed decisions regarding our claim. We always feel that we are kept fully informed of all aspects of our claim and Robert is always willing and available to clarify matters over the phone if need be. We have no hesitation in recommending Robert to anyone who is looking for a solicitor who will conduct their professional negligence or breach of contract dispute in an efficient, professional and effective manner which we are confident will lead to us achieving the best possible result.

Hilary West

The case for damages

In the event that one, or indeed all, of the above are proven, the chances of success in a negligence claim are good, but by no means guaranteed.

This is because it is still incumbent on the claimant to prove that the valuation caused financial loss as a result of the faulty valuation or survey. Without this loss, there is no obligation for the defendant to pay compensation.

Professional Negligence Claims Against Surveyors and Valuers, methodology and the margin of error

In the case of K/S Lincoln and others v CB Richard Ellis Hotels Limited [2010] EWHC 1156 (TCC), Mr Justice Coulson ruled that the methodology used by a valuer or surveyor could have no bearing on the future of any negligence ruling. Instead, he determined, what matters is whether the final valuation falls within the accepted margin of error.

This ruling clarified that of an earlier case, Singer & Friedlander v. John D Wood & Co [1977] 2 EGLR 84, in which the judge stated:
“The valuation of land by trained, competent and careful professional men is a task which rarely, if ever, admits of precise conclusion. Often beyond certain well-founded facts so many imponderables confront the valuer that he is obliged to proceed on the basis of assumptions. Therefore he cannot be faulted for achieving a result which does not admit of some degree of error. Thus, two able and experienced men, each confronted with the same task, might come to different conclusions without anyone being justified in saying that either of them has lacked competence and reasonable care, still less integrity, in doing his work.

“Any valuation that falls outside the permissible margin of error brings into question the competence of the valuer and the sort of care he gave to the task of valuation.”

I required the services of a London law firm after being let down by my previous advisors. Fortunately I was put in touch with Robert Johnson at Healys. I came away from my first meeting with Robert feeling enormously reassured and not to mention relieved, that my case was now back on track. The most impressive aspect of Robert’s work on my case was his communication throughout. He was always available when I needed to speak with him and would often get in touch to provide detailed updates. Robert listened to me and fought for my case at an extremely difficult time for me. I have enormous respect for Robert Johnson and would recommend him without question.

Franklin

Acceptable margins of error

According to the Coulson ruling, in all but the most exceptional of cases, the following thresholds of margin of error apply:

For a standard residential property as low as plus or minus 5%
For a “one-off” property, plus or minus 10%
For a property with “exceptional features”, plus or minus 15%, or, potentially, even higher in an appropriate case

Professional Negligence Claims Against Surveyors and Valuers in Brighton and London

Has a surveyor or valuer provided you with a valuation that falls below the accepted standards of competency for a professional? If so, and you have suffered significant financial loss as a result, you may be entitled to receive compensation.

23rd March 2017 Healys -

Under-Valued Personal Injury Claims

23rd March 2017 by Healys

Healys has a strong reputation in Under-Valued Personal Injury Settlement professional negligence and we are one of only a few claimant firms ranked in the Legal 500. We pursue claims against many different professionals and on a wide range of issues.

Under-Valued Personal Injury Settlement claims

Often the claimant is unaware that his or her claim has been under settled but this can occur because of a number of reasons:

Failure of your solicitor to value your claim correctly
Failure of your solicitor in obtaining adequate evidence or take adequate instruction about your losses when making the claim
Underestimating the merits/strengths or over estimating the risk of your claim
Failing to include all heads of loss or miscalculating your losses or using the wrong value or the wrong method of valuation during the claims process
Over or under estimating the strengths of your case
Over estimating the strengths of the other side’s evidence and arguments

To help those injured in personal injury accidents and cases of medical negligence who have not recovered as much compensation as they should have, we have a specialist unit founded on our high degree of expertise in personal injury claims.

Robert impressed me with his ability to assimilate the important aspects of the multi-faceted case which involved professional negligence and property law with considerable commercial ramifications. Whilst at the time it was clear professional negligence had taken place and that therefore a substantial claim existed, there were still several variables which complicated matters; It was also desirable to maintain good professional relationships with the other side if possible. Robert immediately grasped and advised upon all the aspects. He helped clarify the situation; clearly explained my options; and recommended a strategy. In addition to Robert’s clear intellect my experience is that he makes a real effort to be available promptly whenever the matter has required, with succinct, helpful communications at all times. Even when some time has passed between events in the matter, I’ve always been confident that Robert rapidly recalled the pertinent points enabling us to spend time on moving the matter forwards in a positive way. I have worked with a variety of solicitors and barristers over the years and would definitely recommend Robert for his incisive mind and his friendly, no nonsense, practical approach to getting the claim progressed.

Nick Way

In our experience, claimants are in some cases let down by their legal team when early settlement is recommended and at too low a level and/or at too early a stage. This can (and often does) lead to compensation that is inadequate.

Have you settled a personal injury claim for an amount that you think may have been too low?
Was your legal team retained by you on a Conditional Fee Agreement?
Did your legal team recommend settlement?

If so, you may be entitled to claim for Under-Valued Personal Injury Settlement negligence.

23rd March 2017 Healys -

The Professional Negligence Pre-action Protocol

23rd March 2017 by Healys

The Professional Negligence Pre-Action Protocol (the Protocol) is designed to provide a framework for the early exchange of information between a professional negligence claimant and a professional negligence defendant.

When does the Pre-Action Protocol apply?

Such protocols are required in the majority of professional negligence cases. For example, the Protocol applies when claiming against solicitors, barristers, lawyers, surveyors and tax advisers. It is also applicable in cases of alleged negligence and breach of contract or fiduciary duty (breach of trust).

In fact, first-instance following of the Protocol is considered compulsory in the majority of claims, and a court is likely to take an unfavourable view of any party who has chosen not to do so.

What are the exceptions?

In cases involving claims against construction professionals, architects or engineers – the Construction and Engineering Disputes Pre-Action Protocol is the appropriate procedure.

Where a claimant may be time-barred from proceeding with a claim because of the time constraints involved in a pre-action protocol, the court allows them to make an application without the appropriate procedure having been followed..

How does it work?

The protocol came into force in 2001 in an attempt to reduce the need for court litigation. The Protocol aims to produce a dialogue between the parties which could help them come to mutual agreement regarding a settlement without the need for a formal hearing. The Courts’ Practice Direction on Pre-Action Conduct states that commencing formal “proceedings should usually be a step of last resort”.

The process

Preliminary Notice – the claimant should notify the defendant of his intentions to claim and should, where possible, include an estimate of its monetary value.
Letter of Acknowledgement – the defendant is obliged to acknowledge receipt of the letter within 21 days.
Letter of Claim – the Letter of Claim should provide a timeline of the circumstances leading to the dispute as well as a summary of the legal argument for damages. Documents, supporting evidence and the opinion of expert witnesses should also, where appropriate, be present with the letter.
Letter of Acknowledgement – the defendant should acknowledge receipt of the Letter of Claim within 21 days.
Letter of Response – the defendant should respond to the arguments and details of the Letter of Claim. This should be done within three months of the Letter of Acknowledgement. However, many defendants seek extensions to this period, often with success, and the delays caused by this are a common criticism of the Protocol. The defendant’s Letter of Response should make it clear whether liability is accepted or denied for the professional negligence claim. If liability is accepted, the defendant’s Letter of Response should be accompanied by a Letter of Settlement.
Court Proceedings – in the event that the defendant denies liability, the claimant may then commence litigation using the court system.

23rd March 2017 Healys -

Professional negligence testimonials

23rd March 2017 by Healys

Professional negligence is a specialist topic and not an area of general practice for solicitors. This has the effect of reducing the number of solicitors who are sufficiently aware of the issues involved to enable them to undertake professional negligence work effectively.

We have that expertise and that is reflected in the increasing number of professional negligence cases on which we are instructed and the success we achieve in those cases. Indeed, we advise on claims against most professionals including solicitors, barristers, accountants, surveyors, financial advisors, project managers, planning consultants and architects.

To read more about how we have helped clients, please click on the case study links below.

Professional Negligence Testimonials

After a number of years of struggling to find the right solicitor to prosecute a professional negligence claim we were fortunate to become aware of Healys and in particular Delwar Hussain and Robert Johnson who for us have been a light shining on the dark recesses of a difficult and stressful process giving us the support and confidence to continue. Delwar has been professional, knowledgeable and supportive in all aspects of the claim and has made the whole thing as pain free as it can possibly get. Such a contrast from previous attempts to engage with solicitors on this issue and complete justification of the reputation that Healys have in this difficult sector.

Steve Jones

Comcap 10 Limited

Robert Johnson of Healys helped us successfully resolve a dispute over the restoration of my partners beloved classic Karmann Ghia. At all times he was empathetic, thorough, highly knowledgeable and clear in his communication with us. Beyond that he is also highly personable and friendly to deal with. I recommend anyone with similar legal issues to work with Robert Johnson and Healys.

Graham Sturt

Mr Robert Johnson has handled my case with utmost professionalism and sensitivity. Throughout the whole process, Mr Johnson has made me feel prioritised through prompt communication and feed-back. I highly recommend him.

Samiha Benedek

Mr. Johnson was recommended to us by a close Russian friend whom we have known and trusted for decades. Robert’s zest and zeal is indescribable. The conceptual speediness with which our complicated Gross negligence against one of the 20 biggest law firms in Britain was formulated left us quite ‘speechless’. Robert is also our last bastion after almost half a decade of battle and we have absolute faith that the outcome he will achieve for us is going to be more than what we expect. His personal charisma comes across and everybody in our family was enthralled with the kindness and empathy shown for our case. Whilst the case has not been brought to court yet, we unhesitatingly vouch for Robert’s integrity and his professional attitude shown during the last four months and remain grateful. Thank you Robert!

Natasha Xanthopoulou

Owner of Gravitas & Cie Ltd

David Bailey has vast experience in Professional Negligence.

Legal 500

We appointed Healys to provide legal support in a professional negligence claim. Robert Johnson took on the case and was involved from the outset, initially overseeing the work of his Associate then, subsequently, taking control of the case personally. Throughout, Healys and particularly Mr. Johnson provided excellent professional services for our case. Mr. Johnson was clear and transparent with his advice, particularly in regards to the risks and benefits of the myriad strategies that could be adopted, as well as his fees which were very reasonable given the level of involvement he had in the case. The professionalism of Mr. Johnson’s Paralegals and Associates demonstrates clearly that the high standards he sets run through the entire firm, and as such we always felt confident that our case was in reliable hands. Stresses and anxieties were kept at bay through Mr. Johnson’s calm professionalism which was extremely welcome in bringing the case to a reasonable end. We have been so impressed that we appointed Healys for conveyancing services, and anticipate that we will use Healys for future legal services as required.

Richard Groves

David Bailey’s City experience shines through in his advice and work.

Legal 500

I consulted Healys over a professional negligence claim in late 2019. Robert Johnson took a keen and close interest in my case, and gripped it completely. His advice was professional, pragmatic and no-nonsense. He gave me a realistic and sensible view of the likelihood of success (entirely borne out by the ultimate outcome) and then pursued matters with care and diligence, keeping me closely informed of all material developments, and chasing our opponents when it looked as if unreasonable delays were being experienced. I felt I was in the safe professional hands of someone who understood and shared my concerns, and I was entirely satisfied and pleased with the services I received.

Nicholas Walker

I took a claim to Healys against a prominent firm of surveyors who had mis-measured my property, causing me to lose a significant amount of money in a divorce case. Robert Johnson took on the case and I eventually received 80% of the funds lost as compensation, without the worry of having to proceed to court. Robert was very professional and throughout the process, he and his team kept me well-informed of how the negotiations were proceeding and of the various options open to me at each stage. Very happy with the outcome!

Julie Kempton

Thank you for your hard work and support over the last few months. Your professionalism, knowledge and personal skills are superb. For all the right reasons I hope that we don’t have to use you again but rest assured if we need a great solicitor we will defiantly engage you and your firm.

Gareth Jones, CEO of Scott Rowntree Limited

David Bailey and his team at Healys are helping us with a complex and frustrating legal professional negligence claim. Throughout the process to date David has given us clear and succinct advice and has ensured that we understand the sometimes bewildering practice and procedures involved. He is also diligent in keeping us up-to-date on costs. We have every confidence that David will secure a satisfactory outcome for us and have no hesitation in recommending him to others.

Undisclosed

I cannot think of how my circumstances could have been so different had I not had the good fortune to have Robert Johnson and his team at Healys on my side. The comfort and reassurance of their experienced and professional advice when embroiled in a complicated and wretched legal dispute is hard to put into words. I cannot fault any of the service or support I received and have no hesitation in recommending them wholeheartedly.

Leigh Porter

I am delighted to have been introduced to Robert Johnson and his Team by Kingston Smith – Forensic Accountants. Our case has been particularly challenging and protracted, but despite this both Ben Parr- Ferris and Robert Johnson were able to take a fresh approach to matters and identify critical elements in our case until that time completely overlooked. I have every confidence in the sound professional advice provided by this firm particularly when the process is stressful and where the issues have the potential of being life altering. I would have no trouble recommending Healy’s to family, friends and business associates – a truly first-class experience!

Lorent Reid, CEO, UTelcom UK Ltd

I have had the misfortune to experience the devastating impact of an Architects error in the plans for an extension and loft conversion to my home. Although I was initially anxious about approaching a law firm, I chose Healys LLP based on their reputation and experience in professional negligence cases and I have not been disappointed. David Bailey is both personable and approachable and I have felt able to discuss any of my concerns with him, and to seek clarification where needed. David provided me with clear and understandable information about the process of litigation, the technical aspects of the case and its relevant merits which has enabled me to make an informed decision about how to proceed. I feel that David not only listened to my concerns, but fully understood the impact that this has had on me both financially and personally too. David’s professional knowledge and support has been much appreciated and reassuring to me at a time when I felt there was no options for me to achieve a positive outcome in this situation.

Sarah Garrett

I am profoundly grateful to Robert Johnson and Ben Parr-Ferris of Healys for the favourable settlement of my professional negligence claim. From the outset I was impressed with Robert’s knowledge, expertise and practical advice, and was equally impressed by his efficiency, prompt response to queries and clear and concise updates as to the progression of my claim. Healys were instructed on a no-win no-fee basis; and this, along with their professional handling of the matter, left me in no doubt as to their commitment to achieving the best outcome possible. I would readily recommend Robert Johnson and his team, and Healys as a firm, to any prospective clients.

Cameron Worth

Having instructed David Bailey over a number of years in relation to professional negligence matters against both valuers and solicitors we have found him to be an excellent lawyer, very adept at resolving disputes between professionals with a most efficient, capable, diligent and commercial approach. The client communication he provides is always concise and accurate and cases are moved forward in a timely fashion.

Dean Atkins

Paratus AMC Limited

Robert delivered excellent results quickly, professionally and calmly. He provided balanced advice that reflected both the legal realities of the case and the practical aspects of negotiation with the other party, giving clear recommendations and well-drafted communications that we were confident in following. This delivered a swift resolution to the case, minimising our potential costs. We happily recommend his services.

Andy Tomlinson

Robert, I would like to thank you and your team, for your highly professional approach whilst dealing with my complicated professional negligence case. If asked, I would not hesitate to recommend Healys.

Katherine Tsang

I just like to say many thanks for the service you give me in obtaining the money which I thought I had lost you have restored my faith in solicitors which was at a low before contacting you once again many thanks.

Kev Robinson

This firm Healys LLP is an outstanding law firm. If I have any law issues in the future, I would not hesitate to use them.

Mr Martyn Gould

Dealing with Robert Johnson has been an excellent experience. I have found him to be extremely knowledgeable, communicative and consultative at all stages of the process. Since initially engaging Robert and his dispute resolution team, I have instructed Healys in further legal services, including General Counsel; this I feel is indicative of my satisfaction with the advice received from Robert and the firm as a whole.

Cameron Worth, Director

Sharp End Agency (Chambers and Partners)

I have worked with Robert for many years and frequently on professional negligence claims. We have often worked together on similar risk sharing agreements. He has always delivered meritorious claims to me as evidenced by the fact that all have been successful and none without having to go to trial. Robert is very committed to his clients, communicates with them effectively and progresses their claims expeditiously. He has good knowledge on the law, is well versed in the procedures and understands how to act and win for claimants.

Gabriel Buttimore

42 bedford row

Robert is a highly skilled and tenacious practitioner. In the work we have done this year, I have found that he goes the extra mile time and again for clients. I am always struck in particular by the high quality of his negotiation: he gets great results that exceed expectations (both of clients and of the other side!). His clients are justifiably confident in both his tactics and strategy.

Ben Stimmler

42 Bedford Row

I instructed Robert Johnson of Healys in relation to a professional negligence matter approximately 12 months ago, which is still ongoing, and have been delighted with his work so far. Robert was quick to grasp the issues, and has dealt with the case in a very efficient, able and timely manner. He is approachable and, most importantly for a private client, transparent in his billing and, (so far), accurate in his fee estimates, allowing me to budget accordingly.

Elizabeth Hide

We are totally satisfied with the service that Robert & the team at Healys has provided. During the entire process, Robert has given us accurate & understandable advice. His knowledge is first class, which has provided a positive outcome for our case. We wouldn’t hesitate to recommend Robert Johnson.

Dan & Peter Nilsen

I first wrote about Robert Johnson in February 2014. The case he was handling on my behalf concluded successfully three months later. Although Counsel advised that our claim was not as clear-cut as we would have liked, Robert’s presentation to the other side was nevertheless convincing enough to persuade them to propose a negotiation with a view to a settlement.

On the day, their opening offer was low. Robert was impressive, not only in staying cool in a tense situation, but in thinking on his feet while we marshalled our responses and presented our counter arguments.

A point was reached when it became clear that the other side had broached the upper limit which their lawyers had in mind. But this was considerably lower than was fair or comfortable for our side. So the pressure increased dramatically and concerns arose on both sides that the case might be heading for the courts.

Robert stayed calm however, and with firmness and authority talked the other side up to a level only just below our “reasonable” destination figure. I was happy, since it was a slightly better outcome than I had secretly dared anticipate.

It was a fine performance by Robert, both in the negotiation and the preparation behind the scenes. Although naturally I hope never to have to undertake a negligence suit again, I would commend him unreservedly to prospective clients.

Mr G S

Following completion of the claim assembled on behalf of the Trustees by Healys LLP, we would like to take the opportunity to put on paper our appreciation of all Healys efforts on behalf of the Trustees. Robert Johnson, together with Emma Stump, proved very approachable and helpful, which was of great assistance and reassurance to the Trustees, particularly dealing with a matter which was unfamiliar to the Trustees. We would have no hesitation in recommending Healys’ services in the future.

Trident Trust Company Limited

Thank you Robert. It is very good to have this action wrapped up at last, after all the effort and intensity that went into it. You did a great job…it was you who made the crucial points.

Anon

At our first meeting with Robert Johnson we were sure that if anybody could help us Robert could. Robert agreed to deal with out professional negligence dispute on a Conditional Fee Agreement and got to work immediately; keeping us informed every step of the way. His professionalism, confidence and knowledge in this field are reassuring and our faith in Robert has never waivered. Although the case is still on-going we have complete confidence in Robert and would recommend him to anybody.

Charles and Janice Anderson

Robert Johnson was confidently recommended to me by a partner at one of the Big Four accounting firms, and from our first meeting I have understood why the introduction was so positive.

Once Robert saw that the core of my case had merit, he showed that he had no fear of taking on a different, also major, accounting firm, and that he was steadfastly results-oriented. He cut through the parts of my claim which were unlikely to produce an outcome, and explained why. From my knowledge of the issues he was able to devise his own coherent and tough-minded strategy, and I was pleased that from the outset he steered our preparations towards a settlement rather than a trial. As a private, non-corporate client, I also appreciated his sensitivity over costs, not least his willingness to work on a CFA.

Naturally I have strong convictions about my case, and Robert has been very good at respecting them–even appreciating them–while never allowing my layman’s instincts and passions to cloud his lawyerly judgement. My sense is that the constructive collaboration which has arisen between us has made the presentation of the case more compelling–for all that at the time of writing this has yet to be proven…

I have every confidence that Robert will see the case through to a successful conclusion, and am enjoying my association with him.

Geoffrey Simon

Thank you very much… very much appreciated and I’m sure you can understand after all these years that we are pleased it is over.

There is absolutely no doubt in our minds at all that we would probably have lost our home had it not been for your help and we are certainly in a considerably better position than before we met and extremely grateful for your involvement…the efforts you have made and we shall always be truly grateful.

Once again, many thanks for your considerable help.

Leigh & Bob Porter

There is no doubt without the help of Robert Johnson we would not currently have a completion certificate for our home. Robert helped bring our, what seemed like a never ending insurance claim, to an end. Our case was dealt with promptly and professionally by Robert and he gave us sound advise throughout to bring us to a satisfactory conclusion in the shortest possible timeframe.

Fiona Cranfield

Following over 10 years of horrendous manipulation by a previous solicitor and barrister, Robert Johnson is handling our case of professional negligence. He appeared to be the only solicitor with the will and tenacity to unravel a case, made complicated over time, and which has obviously caused much distress and expense. The case is not yet concluded but if our faith in the legal profession is restored it will be almost entirely due to Robert who has acted at all times as the consummate professional, showing both a degree of sympathy and determination to settle our case which is much appreciated and we hope will be successful.

Leigh Porter

We were very impressed by Robert Johnson who gave us very prompt and accurate legal and (most importantly) practical advice about our claim against our former tax advisors. We had every confidence in Robert’s knowledge of the law, the procedure and the courts. Robert kept us fully informed throughout. Perhaps of most importance was that Robert (based on his assessment of the merits of our claim) agreed to share the risk of pursuing the matter by acting on a “no win no fee” basis. We are both very grateful for Robert’s efforts and do not hesitate to recommend him to anyone with a dispute.

Denis & Alla Ilina

We would like to thank you for all your assistance in our recent legal matter. We greatly appreciated your sound advice and all the work you did in ensuring that our interests were protected. You also explained matters to us with great clarity and ensured that we understood everything. The costs were very reasonable and we will certainly recommend you to our friends and colleagues.

Joanna McKenna

…your excellent advice and efficiency…we will certainly be recommending you to our friends and family.

Anonymous

In the summer of 2012 I contacted Robert Johnson regarding a professional negligence claim in relation to a high value land transaction, involving a joint venture deed of trust agreement I had previously entered into.

Robert was able to grasp the situation very quickly from day one, and has been able to take forward my claim with a consummate understanding of the technical details.

It is often very difficult to find someone who immediately understands your position, and more over gives you the confidence and assurance to take forward a large value claim with all the associated risks that are involved, even when you know your action has merit.

Moreover knowing that he was prepared to enter into a ‘conditional fee agreement’ to share some of the burden of the costs going forward in the commercial litigation process cemented the trust that you need to have before you can contemplate this type of expensive process.

Although my claim is not concluded to date, the process, help and direction received so far from Robert has been second to none.

Steve Dunn

Mr Johnson has provided me with prompt, clear and precise advice, proffered in a professional and civil manner. He has represented me and provided me with a high level of service throughout

John Hutchinson

I have been impressed by the speed of response – I received a response to every query I had within a couple of hours and certainly within the same working day. I found this especially reassuring and comforting. Additionally, I was impressed by Mr. Johnson’s positive attitude throughout the process, the reassurance I continually received and the moral support to stand my ground – which led to a very positive outcome.

Michael Prokop

Dear Mr. Johnson

Thank you for successfully concluding the negligence case against my former solicitors.

As you know, I was in two minds as to whether to pursue the case even though I knew that I was wronged and as a result suffered substantial losses.

I was advised by many not to pursue a case against a solicitor on the basis that it is a “closed shop” and that I would not get a fair hearing.

I was delighted when you took on the case on my behalf and when you secured a very equitable financial compensation from the other side.

Thank you again for your advice, for your support and ultimately for the result!

With very best regards,

Anon

You have been very helpful…Charlotte and I will know where to knock should we ever need to in future

Blaise Girard

I was highly impressed with Robert personally; his knowledge, experience and professionalism (i.e. swift response to emails) was highly commendable – exactly what I had expected from the other testimonials on the website and why I chose Healys in the first instance

Daniel La

We came to know of Robert Johnson through the conveyancing department of Healys, as we were in the process of selling our apartment. Robert stepped in when it became clear that our purchase of our apartment several years before was dealt with very shoddily by our previous conveyancing solicitors, who had since gone out of business! Due to the foul-ups of our previous lawyers, we could not complete our sale – hence we started discussing with Robert our options for redress.

The oversights of our previous lawyers in our original purchase meant that we could not complete our sale as planned, which itself was very traumatic. Our case was not at all clear, though it was apparent that a degree of detective work would be required considering the numerous gaps in information from our previous solicitors having gone bust. We were absolutely clueless as to what we could do but were very anxious – we were not even clear as to whether our purchase was invalid or if we could ever sell our apartment due to the messy nature of the original transaction.

Robert was very clear from the start on what we might try to do to investigate options. He did so in a way that was very reassuring and showed his command of the law. Given the highly unusual nature of the issues we faced, there were several firsts even for Robert, but such was his confidence and mastery of this area of the law that we felt we were in good hands throughout. At each point, we felt that nothing further could have been done which Robert had not guided us to or discussed openly with us.

The journey that Robert helped us through took a year and a half from the time our sale fell through, but Robert’s openness, transparency and extremely prompt communications left us consistently assured that we were in good hands and that, regardless of outcome, we had left no stone unturned.

In the end though, Robert steered us to an extremely favourable outcome of obtaining significant compensation. I would strongly urge those in need to engage Robert’s services in litigation – we could not recommend him more highly as an expert in his field of law, with a keen analytical mind, fantastic legal bedside manner, crystal clear communication and generally speaking a pleasure to deal with. Thank you Robert & Healys!

Shridar Jayakumar

After being left out of pocket by a negligent local solicitor, I instructed Robert Johnson to act on my behalf to try and retrieve the monies that were owed to me. Robert and his team not only kept me informed and up to date throughout the whole time but was successful in retrieving nearly the whole amount in an out of court settlement. I cannot thank Robert Johnson enough and would recommend Robert and Healys Solicitors.

Richard Watts

client of the Dispute Resolution department

Cooci Associates LLP

Robert Johnson of Healys Solicitors handled a negligence claim against a Managing Agent due to an issue which was the result of a long period of loss following flood damage in a property where no one would take responsibility, passing the blame from one party to another. The claim was quite complicated and involved a number of different parties including freeholders, managing agents and their Insurers and I was going to abandon it as being too difficult however was surprised when speaking to Robert Johnson that he was immediately able to identify the issues and suggest a strategy that would cut through the objections of several parties and that would ultimately achieve the desired result. Robert quickly had an exceptional grasp over the complex issues and handled them with an ability to simplify them in their delivery, as part of the strategy he had suggested and which was extremely effective. I am pleased that I agreed to move forwards with his plan and was amazed that he was able to negotiate a settlement for twice the amount I had expected and in a third of the time; without the need for court action and with a cost effective approach. It was an excellent result.

Robert presented the arguments with great clarity and with a good balance of technical execution, force and diplomacy. He employed an excellent strategy in difficult circumstances which achieved so much in a short period of time and I am convinced that this was mainly due to his experience, style and approach. His advice is always practical, concise and to the point and had unwavering energy, seeing it through from beginning to the end. I was very impressed indeed.

Spencer McGuinness

Franklin

We trawled the internet and telephone directories assembling a short list of legal advisors, appearing suitably qualified, to guide us through a professional negligence claim against our previous firm of solicitors. Robert Johnson’s instant response coupled with his ability to grasp the overall situation concluded our choice. We were not disappointed.

Paul and Lynne Stonestreet

Retired company directors

Anonymous

I had a fairly substantial professional negligence claim to bring against my former solicitors. I believed that I had a good case but (as a consequence of my situation) limited cash available to fund litigation.

I contacted at least six firms of solicitors specialising in the field of professional negligence and Robert Johnson immediately stood out from them. He quickly grasped the substance of the case and proposed various funding options available to me.

I instructed Robert on a hybrid conditional fee arrangement which made the fees affordable to me. Robert also introduced me to Counsel who agreed to charge on a similar basis.

Robert’s handling of the case was extremely thorough and he kept me informed throughout, explaining the relevant law, procedures and strategies to me in a way that I could understand.

Despite the other side’s considerable resistance, my case was settled through mediation and the credit for the most satisfactory outcome must be attributed to Robert’s and Counsel’s handling of my case and which simply would have been unaffordable to me were it not for the funding arrangement that Robert proposed.

I would not hesitate to recommend Robert to anyone facing complex litigation.

Anonymous

Sherborne Land is a small but fast growing commercial property developer and investor. Since 2005 Healys have provided all elements of the broad range of commercial legal advice that we, and our group companies, have needed. In 2007 I had to seek the advice of Robert Johnson in the commercial litigation department. I am extremely glad that I did – in January 2010 I was awarded substantial damages for a wrong that I had suffered. Although the whole process is obviously a fraught one which is not to be undertaken lightly, Robert helped me through with confidence, calmness and assuredness. His knowledge of both the law and the due process were excellent whilst maintaining an awareness of my commercial needs. It is undoubtedly true to say that during the time that the litigation lasted, I viewed Robert as a partner as well as an advisor, in no small part because he and Healys shared the commercial risk by undertaking the matter on a “no win, no fee” basis. Without his marvellous support I would not have had the courage to take action and would not be in the happy state that I find myself in today.

Sherborne Land Limited

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Property disputes testimonials

23rd March 2017 by Healys

Healys property dispute team acts on behalf of individuals and companies irrespective of whether they own and occupy the property, occupy it as tenant or own and let it out to tenants. This expertise affords the team an invaluable insight into each element of a property dispute.

Property disputes testimonials

Mark Davies is described as “noted for his depth of knowledge”.

Legal 500

Thank you very much Dan for being so responsive during this process – it made a real difference given the challenges we faced.

KP

Daniel Winslow is the best solicitor in the UK and the only one who can solve unsolvable problems. He is extremely experienced, knowledgeable, kind-hearted and very fair regarding his fee. I had a very complicated case that other solicitors couldn’t handle for over a year and a half, but Daniel knew what to do after just one session. I have no doubt that he can deal with the most difficult and complicated cases and I strongly recommend this amazing, wonderful solicitor to everyone.

Susanna Davidson

Thank you for the good news and thank you for the money. I will never ever forget how you and my wonderful solicitor Daniel Winslow helped me to sort out this problem. Thank you once again.

Mahvash Davidson

Thanks for all your work and helpful advice over the past few months – you guys have been great.

Mr V

Very many thanks for all your help and skill with this – greatly appreciated.

Ms L

Many thanks for your persistence, hard work and patience during this overly drawn out procedure.

Mr A

Many, many thanks indeed, very impressed with the efficiency of your services.

Mr I

I just wanted to say thank you to you for all your fabulous efforts through this very stressful process. We really appreciate all your guidance and support.

M&F

Thank you Daniel Winslow for your hard work and amazing legal skill in dealing with this complicated and stressful case, which has resulted in success.

MD

Thank you Daniel for your hard work and an excellent result. This is indeed brilliant news, and we have been celebrating! You have helped us over an important hurdle in our lives, and we are very grateful.

JS

Thank you Daniel and all at Healys for making this and all our legal matters as easy, pain free and smooth as possible.

PW

I am hugely grateful for the knowledgeable and empathetic support of Daniel Winslow of Healys. Anyone facing potential legal action will know how incredibly stressful it can be, especially so in my case when the threat against me came from rather more knowing claimants – who were themselves professional litigators. Completely out of my depth, I count myself extremely fortunate to have found Daniel. Not only was he professionally knowledgeable, forensic in his deliberations and attentive throughout, he was also empathetic and reassuring of my obvious distress. He managed to secure fast and fair resolution to what could otherwise have been a protracted and toxic nightmare. His fees were also fair and transparent. I highly recommend Daniel’s services to anyone needing to find an experienced lawyer who is also a very decent human being.

JW

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Accountant Professional Negligence

23rd March 2017 by Healys

As individuals and business customers we entrust our accountants with a great deal of responsibility and rely on their specialist expertise and professionalism to both protect and advance our financial interests. Healys are experts in dealing professional negligence claims against accountants, so contact us today.

As such, when they fail to meet basic standards, the consequences can be critical and the losses so great that it is necessary to prove an accountant negligence claim.

Kev Robinson

We have been working with people like you for over 30 years and we understand that sometimes an apology is not enough. At Healys we are here to help you recover any losses (financial or otherwise) you have suffered and get the answers you deserve.

Our team has a wealth of experience in professional negligence claims against accountants and we have developed relations with leading chambers in the industry. We are recognised in the field by a leading industry directory, the legal 500. We are also members of the Professional Negligence Lawyers Association.

Professional Negligence Claims Against Accountants; What can I claim for?

Although the British legal system has high thresholds for proving accountant negligence, the guidance of a suitably qualified, experienced and accredited professional negligence solicitor can help turn allegations into incontrovertible evidence. If you feel your accountant has failed in their duty of care toward you and your accounting necessities, talk to Healys today, to see if you have the basis of a claim.

There are many circumstances where it may be appropriate to pursue a claim against your accountant.

When you have been provided incorrect tax advice or illegal tax strategies
When an important deadline; eg. annual return has been missed
When you have not been advised properly that results in financial loss
When you have been provided an undervaluation or overvaluation of company assets
When an undervaluation or overvaluation of business assets has been made
When there has been a failure to spot fraudulent / wrongful activity when auditing accounts.

Fundamentally though, the question will be of whether you, as a client, have received poor advice or audit from an accountant who owed you a duty of care that covers the error and whether you have, as a consequence, incurred financial loss.

Elizabeth Hide

Making a complaint

Often it is possible to register a complaint about an accountant with a senior partner of the firm – sometimes it may even be possible to obtain redress at this stage.

Additionally, there are various regulatory bodies which provide complaints procedures to dissatisfied clients.

Both the Association of Certified Chartered Accountants and the Institute of Chartered Accountants can discipline members for cases of professional misconduct.

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Architect and Engineer Professional Negligence

23rd March 2017 by Healys

Any decision to build a new structure or to develop an existing one will be significant and will require a great deal of investment, both in terms of finance and of time. Healys are experts in professional negligence claims against architects and engineers, so contact us today.

Where negligence occurs on the part of an architect, surveyor or engineer, the inconvenience, stress and financial consequences can be considerable and may necessitate the services of a professional negligence solicitor .

Dan & Peter Nilsen

Contact our expert professional negligence claims against architects team today. We offer free initial advice on your claim and if you do wish to proceed we offer a “No Win No Fee” service in a form of a Conditional Fee Agreement.

Professional Negligence Claims Against Architects and Engineers in London and Brighton

A firm of architects or civil engineers sells its services to clients on the basis that it has specialist skills and knowledge that will benefit the client and help fulfil its needs.

Safeguarding Standards of Architects’ Work

Because architects’ services have a direct bearing on public safety, practitioners must undertake specialist training and internships, and their work must meet required safety standards.

Where an architect has been negligent in fulfilling the client’s needs, been misleading or made misrepresentations in selling their services, caused financial loss or endangered health and safety, an official complaint can be made about the architect.

Complaints to the ARB or RIBA

There are two bodies in the UK which deal with complaints about incompetent and inadequate architects. These are the Architects Registration Board (ARB) and the Royal Institute of British Architects (RIBA).

Once the ARB receives a complaint it will pass the details on to its Investigations Committee which will then, either, dismiss the complaint, deliver a written warning or refer it to the Professional Conduct Committee (PCC) for a full hearing. The PCC then has the power to impose fines, suspensions and bans.

Complaints to RIBA are referred to its Professional Conduct Office, which can de-register members. However, the RIBA complaints procedure is not considered to carry the same gravitas as that of the ARB.

Although these two complaints processes can be useful in achieving professional reprimand, neither will achieve compensation or damages for architect professional negligence.

Professional Negligence Claims Against Engineers

The work of engineers falls under a number of different categories, such as electrical, structural and mechanical. Most types of engineering works have a professional body which oversees standards and strives to maintain levels of competency from its members.

Thank you Robert. It is very good to have this action wrapped up at last, after all the effort and intensity that went into it. You did a great job…it was you who made the crucial points.

It is always recommended that the appropriate organisation be contacted in the first instance to see if their complaints procedure will lead to the necessary redress.

A professional negligence claim against an engineer might occur for any of the following reasons:

incorrect or unsuitable design of engineering work
providing inaccurate reports and advice
faulty calculations
non-adherance to industry standards and safety guidelines

Advice from Healys Professional Negligence Claims Against Architects Team

If you have experienced architect or engineer negligence, the professional negligence solicitors at Healys LLP can assist you in securing a just outcome for any inconvenience, injury and financial losses you have endured.

Our partners have the expertise and professional confidence that comes with success and we deliver clients quick, clear and comprehensive advice.

In addition, we provide transparency on costs and flexibility with funding arrangements.

We have offices in London and Brighton but can lend our expertise to clients across the UK.

Get in touch with our partners by using our call-back form, email partner Robert Johnson or call him directly on 020 7822 4106.

Click the image below to read more about compliance and the Ministry of Justice Pre-action Protocol

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Claims Management Companies

23rd March 2017 by Healys

Contact us today if you feel you have been let down by your Claim Management Company. We offer free initial advice on your claim and if you do wish to proceed we offer a “No Win No Fee” service in a form of a Conditional Fee Agreement.

At our first meeting with Robert Johnson we were sure that if anybody could help us Robert could. Robert agreed to deal with our professional negligence dispute on a Conditional Fee Agreement and got to work immediately; keeping us informed every step of the way. His professionalism, confidence and knowledge in this field are reassuring and our faith in Robert has never wavered. We have complete confidence in Robert and would recommend him to anybody.

Charles & Janice Anderson

Rightly or wrongly, many Claims Management Companies (CMCs) have earned a reputation for unscrupulous practice within the landscape of litigation in the UK. In the event you have suffered loss as a result of CMC negligence, it may be possible to make a professional negligence claim against the claims management company in question.

What are Claims Management Companies (CMCs)

A claims management company – also known as claims managers, claims handlers, claims assessors and no win, no fee companies – is a business set up to assist people in claiming compensation.

Some CMCs have a broad range of specialisms and others specialise in particular types of cases. The most common type of claims dealt with by CMCs relate to the following:

Personal injury
Mis-sold financial products
Mis-sold payment protection insurance (PPI)
Mis-sold endowment mortgages and investments
Gender pay disputes

Many complaints about CMCs stem from their aggressive pursuit of potential claimants and the high charges they levy on successful cases.

CMC Regulation

Under the Compensation Act 2006, all claims management companies offering to help people with the above types of claims must be authorised to do so by the Claims Management Regulator (although some strict exemptions apply). Furthermore, all CMCs should be registered with the Ministry of Justice.

Complaints Against CMCs

Every CMC in England and Wales is obliged to have a complaints procedure. If you make a complaint but receive an inadequate response or fail to achieve redress, you can then register a complaint with the relevant body. More information about CMC complaints can be found here .

Following over 10 years of horrendous manipulation by a previous solicitor and barrister, Robert Johnson is handling our case of professional negligence. He appeared to be the only solicitor with the will and tenacity to unravel a case, made complicated over time, and which has obviously caused much distress and expense. If our faith in the legal profession is restored it will be almost entirely due to Robert who has acted at all times as the consummate professional, showing both a degree of sympathy and determination which is much appreciated.

Leigh Porter

Negligence Claims Against Claims Management Companies in London and Brighton

There are very few, if any, cases where it is imperative to employ the services of a CMC. For example, in 2011 the Financial Services Ombudsman recommended that consumers contact the independent arbitrator directly rather than use “misleading” claims management companies.

However, if you have used a CMC and believe that you have suffered financial loss as a result of its negligence, it may be possible to make a negligence claim against the claims management company.

Healys professional negligence solicitors are based in offices in London and Brighton and provide professional and trustworthy advice to benefit those who may be considering making a professional negligence claim against a claims management company .

To speak to a partner call our offices on 0207 7822 4106 or send us an email.

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houses sat on top of books with a magnifying glass in the foreground, bookshelves are in the background

Wealth Protection Structuring

23rd March 2017 by Healys

One area of Healys Solicitors’ Private Client work which complements its international profile is the tax and legal advice provided to its international clients who have UK connections. The UK connections may include UK property or business ownership by international entrepreneurs and those with inherited wealth, and also non-domiciled persons who are resident in the UK, whether for work, business or permanently for lifestyle or other reasons.

Healys Solicitors endeavours to make the planning to protect and increase client’s wealth “holistic”, so that it dovetails with personal and family aspirations, and/or business succession planning requirements or and/or other related wealth management strategies.

The services includes international planning involving the creation of offshore trusts, corporate entities and other fiduciary arrangements to mitigate taxes, particularly inheritance tax. Healys Solicitors also provides advice to trustees in relation to the implementation and administration of specific planning, and also of a more general nature.

Healys Solicitors endeavours to harmonise the structuring for international clients by taking into account the advice and recommendations of legal and tax professionals from other jurisdictions, where the planning necessarily impacts the crossing of a number of borders.

For more information on this topic or any the services that we offer please contact James Wolfson on 01273 664 084 or email james.wolfson@healys.old-website.shout-loud.co.uk.

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