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REGULATORY AND DISPUTE RESOLUTION FOR CARE HOMES
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    REGULATORY AND DISPUTE RESOLUTION FOR CARE HOMES

    Knowledge and experience from a team who care

    Our regulatory Care Team can provide expert legal advice and representation in any circumstances where the provider requires guidance and assistance. Unlike other law firms that offer general regulatory services, our specialist regulatory team advises only care homes (with or without nursing) and domiciliary care providers.

    The regulations set out in the Health and Social Care Act 2008 governs all service providers in the health and social care sector. Ensuring everyday compliance with the essential standards of quality and safety is an essential part of a providers daily operation.

    We provide a wide range of regulatory and dispute resolution services to the care home and domiciliary care sector including:

    • Regulatory compliance
    • CQC inspections (scheduled, responsive, or themed), judgements and reports
    • CQC enforcement actions
    • Applications for registration
    • Contractual disputes and general debt/fee recovery
    • Catastrophic incidents
    • Investigation of Incidents
    • Audits of Documents
    • Fee disputes with Local Authorities
    • Defensibility tests
    • Representation at Inquests and other Courts or Tribunals
    • Defence of Civil Claims

    We pride ourselves on our commitment to providing an excellent level of service. We understand that all our clients face different challenges which vary depending on their size, business model and many other factors. We therefore treat our clients as individuals and tailor our advice to their specific needs.

    Call Us Today
    Call our London office on 020 7822 4000 or our Brighton office on 01273 838734. You can also contact us online.
    Call Us Today
    London: 020 7822 4000 Brighton: 01273 838734 Or you can contact us online: Contact Us
    Key Contacts
    Headshot of Paul Keown
    Paul Keown
    Partner
    Meet the team
    REGULATORY AND DISPUTE RESOLUTION FOR CARE HOMES capabilities
    REGULATORY AND DISPUTE RESOLUTION FOR CARE HOMES experiences
    • Acted for a Holding Company of a number of Care Homes in the North West and South West, providing on-going employment related advice to management following the acquisition of existing businesses to ease the transition for employees. This included negotiating and drafting settlement agreements for exiting members of staff, advising on disciplinary and grievance processes and completing a review of existing employment contracts
    • Acted for a Care Home group based in the South West, providing employment contracts and staff handbook tailored specifically for Care Staff, Registered Managers and Care Home Maintenance staff
    • Acted for a South East based Care Home client providing advice and representation on an Unfair Dismissal Claim brought by their Registered Manager following her dismissal for gross misconduct.
    • Acted for a specialist Dementia Care Home located in London providing representation for a Coroner’s Inquest into the death of a former resident following a fall
    • Acted for a London Care Home providing advice and representation on an appeal to the CQC to change an Inspection Report rating of ‘Requires Improvement’ to ‘Good’
    • Provided initial free advice to NCA member Care Home based in Devon following a complaint made by a resident’s family member
    • Negotiated the terms of a pilot home care franchise and advised the franchisee on the associated risks and benefits of taking out an agreement with the franchisor
    • Acted for the operator in a £19 million refinance of an 11 property nationwide care home portfolio
    • Purchased a prominent site for a care home group’s flagship development of a state-of-the-art 85 bed care home in Kent
    REGULATORY AND DISPUTE RESOLUTION FOR CARE HOMES insights
    • Buying A Care Home – Legal Issues To Consider

      13th August 2019

      The private sector makes up the majority of care home places in this country and with increasing demands caused by an aging population many companies and individuals are now considering investing in the care home market.

      What are the important legal issues that need to be considered in connection with such a purchase over and above the normal matters that need to be dealt with when buying a property and a business? Continue reading »

    • The Inspector Calls – Industry Advice And Legal Updates For Care Professionals

      20th March 2019

      On Thursday 14th March, The National Care Association hosted its first ‘The Inspector Calls’ event at the Hallmark Hotel Bournemouth East Cliff, in Bournemouth. Representing small and medium sized care providers and affiliated local associations, National Care Association is a leading body that liaises with national Government at a political and departmental level, Local Government and key stakeholder groups including the NHS and CQC to support care employers and employees. Continue reading »

    • Sorry Seems To Be The Hardest Word… CQC Fines Healthcare Provider

      25th February 2019

      The Care Quality Commission (CQC) fined Bradford Teaching Hospitals NHS Foundation Trust for failing to apologise to a family in a reasonable period of time. A baby had been admitted to Bradford Royal Infirmary in July 2016, but there were delays in diagnosing his condition and missed opportunities to admit him to hospital. He later died. In a development that will have raised the eyebrows of many in the care sector, the Trust was fined £1,250 after only apologising to the family in October 2016. Continue reading »

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    Call Us Today
    London: 020 7822 4000 Brighton: 01273 838734 Or you can contact us online: Contact Us
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